Quality of service delivery is the topic for the day-41 of Read Think and Write program for ethics preparation. Quality of service delivery ensures good governance in the society. Ethics preparation made easy through answer writing and RTW strategy. The objective of this program is to enable aspirants to score 130 plus in Ethics paper in CSE Mains. Ethics is one of easily scoring subject with minimal effort compared to all other GS papers. Most of the syllabus overlaps with GS-2.
Q.1) Define the following terminologies/concepts/ethical words/principles in your own words. And write an example picking a story from your life or from the life of great leaders/thinkers or a hypothetical story in about 50-70 words for each of the concepts.
- Sevottam model
- Public service delivery
- Public value
- Alternative service delivery
- Citizen centric
Q.2) E-governance is easy governance, effective governance, and also economic governance. E-governance paves the way for good governance. Elucidate (150 words)